Information We Collect
We collect information to provide you with better services and to respond to your enquiries effectively. The types of information we may collect include:
Personal Details
Name, email address, phone number, nationality
Business Details
Company name, business activity, preferred jurisdiction
Usage Data
Pages visited, time on site, browser type, IP address
Communication Data
Messages sent via forms, WhatsApp, email, or phone
We collect this information when you:
- Fill out a contact or callback form on our website
- Contact us via WhatsApp, phone, or email
- Request a consultation or business setup quote
- Subscribe to any communications from us
- Browse our website (automatically via cookies and analytics)
How We Use Your Information
Your information is used solely for legitimate business purposes. We use your data to:
- Respond to your enquiries and provide consultation services
- Process your business setup application and related services
- Send you updates, service information, or relevant offers (only with your consent)
- Improve our website performance and user experience
- Comply with legal and regulatory obligations in the UAE
- Detect and prevent fraud or misuse of our services
- Analyse website traffic through tools like Google Analytics and TikTok Pixel
We do not sell your personal data to third parties. Your information is only shared as described in Section 3 of this policy.
Data Sharing & Disclosure
We respect the confidentiality of your information. We may share your data only in the following circumstances:
- Government & Regulatory Authorities: As required for business registration, visa processing, or legal compliance in the UAE (e.g. DED, RAKEZ, SPC, Shams, Ajman Freezone authorities)
- Banking Partners: When facilitating corporate bank account opening on your behalf, with your explicit consent
- Service Providers: Trusted third-party tools we use to operate our business, such as our CRM system hosted at crm.signatureproservices.com
- Legal Requirements: If required by UAE law, court order, or regulatory authority
- Business Transfer: In the event of a merger or acquisition, your data may be transferred as part of business assets
All third parties we work with are required to handle your data securely and in accordance with applicable data protection laws.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how our site is used. We use the following:
- Google Analytics (G-8JEKEVD814): Tracks website traffic, user behaviour, and page performance. Data is anonymised and aggregated.
- TikTok Pixel: Used to measure the effectiveness of our advertising campaigns on TikTok and to reach relevant audiences.
- Essential Cookies: Necessary for the website to function correctly, such as remembering your preferences.
You can control or disable cookies through your browser settings. Note that disabling some cookies may affect the functionality of our website.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:
- Active client records are kept for the duration of our business relationship plus 5 years
- Enquiry and contact form submissions are retained for up to 2 years
- Analytics data is retained as per Google Analytics and TikTok's own retention policies
- Legal and financial records are retained as required by UAE law
After the retention period, your data is securely deleted or anonymised.
Your Rights
You have the following rights with respect to your personal data:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Correction: Ask us to correct any inaccurate or incomplete data
- Right to Deletion: Request deletion of your personal data, subject to legal requirements
- Right to Opt-Out: Unsubscribe from marketing communications at any time
- Right to Restriction: Ask us to limit the processing of your data in certain circumstances
- Right to Data Portability: Request your data in a structured, machine-readable format
To exercise any of these rights, please contact us at info@signatureproservices.com and we will respond within 30 days.
Data Security
We take the security of your personal data seriously. Our security measures include:
- SSL/TLS encryption for all data transmitted through our website
- Secure CRM system hosted on our own server infrastructure
- Access controls limiting who can view your personal information
- Regular security reviews of our systems and procedures
While we take all reasonable precautions, no method of data transmission or storage is 100% secure. If you have concerns about a data breach, please contact us immediately.
Third Party Links
Our website may contain links to external websites, including government portals, freezone authority websites, and social media platforms (Instagram, Facebook, TikTok, YouTube, X, Pinterest). We are not responsible for the privacy practices of these third-party websites. We encourage you to read their privacy policies before providing any personal information.
Children's Privacy
Our services are intended for business owners, entrepreneurs, and adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has submitted information through our website, please contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will update the "Last Updated" date at the bottom of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Contact Us About Privacy
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your data, please contact us:
Signature Pro Services
Near 14 St - Al Ghuwair - Al Gharb - Sharjah, UAE